14 answers a gym owner actually asks

Mindbody, ClubReady, Glofox, Boom and Wodify are supported via webhook integrations. Most gym-management platforms with a public API can be wired in under a day. Lead-capture flows also support generic JSON-POST webhooks.

Yes. Each instructor gets their own availability rules, slot durations and prerequisite-level gating. Visitors can request a specific instructor or accept the next-available; both flows respect per-instructor day-off and class-level rules.

Yes. The intro-class funnel surfaces the gym's waiver document during the booking flow, captures the trial visitor's e-signature (or routes them to an external waiver tool via webhook), and pre-delivers gym-protocol notes (parking, what-to-bring, arrival time) before the visit.

Three native languages - English, Hebrew (full RTL) and Russian - auto-detected from the first message, with additional languages available on request.

Yes in Pro ($249/month) and above. Most competing fitness chat tools are web-chat-only; gym signups overwhelmingly happen on WhatsApp.

ManyChat is social-DM-first (Instagram automation) and lacks class-schedule grounding; Tidio Lyro caps conversations per month and is English-first. SLAtech AI Fitness ships gym-specific FAQ templates, per-instructor calendar logic, Hebrew / Russian first-class support, and flat-rate pricing without per-resolution overages. Detailed side-by-side: https://www.slatech.ai/en/vs/manychat/, https://www.slatech.ai/en/vs/tidio/, https://www.slatech.ai/en/vs/chatbase/.

Yes - trainers upload programme PDFs and the assistant answers per-member queries ("what's week 3 day 1?") with strict per-member scoping so one member's programme is never disclosed to another. The assistant does not invent programme content; it retrieves from what's uploaded.

Tenant content is stored in logically-isolated partitions and excluded from the model-training pipeline. Sub-processor transfers are governed by SCC 2021/914.

June 2026 internal eval scored SLAtech AI Fitness 86/100 against a 200-question fitness QA harness. Intercom Fin scored 68, Tidio Lyro 66, Chatbase 61. Decisive metric: membership-plan triage by usage intent; trainers can upload programme PDFs and the assistant answers per-member with strict scoping. Full scoreboard: https://www.slatech.ai/en/eval/.

Visitors get matched to the right plan based on stated usage intent: drop-in vs monthly vs unlimited vs family. The triage flow asks 3 quick qualifying questions then offers the calibrated plan + trial-class booking option. No-code flow, no per-gym tuning needed.

Yes. The Enterprise tier ($499/month) adds a multi-location network dashboard - unlimited classes and members across the chain, white-label branding per club, cross-club membership access, and a manager analytics dashboard that rolls chain reporting up in one view.

Five tiers, all in USD. Free $0/month - member chat widget on the studio site, class-schedule answers, email lead capture (no credit card needed to start). Starter $49/month - class booking and waitlist, membership renewal reminders, schedule lookup by trainer, multilingual member support. Pro $249/month - multi-studio class catalog, trainer assignment routing, retention follow-ups for inactive members, custom studio branding, class-fill analytics, calendar sync. Enterprise $499/month - multi-location network dashboard, unlimited classes and members, white-label branding per club, priority operations support. Custom Solutions - custom pricing for club-management software integration, dedicated implementation, staff SSO; contact sales.

SLAtech AI Fitness checks the member's existing class roster before allowing a new booking - no double-booking 6pm yoga vs 6pm spin. The assistant offers wait-list signup when classes hit capacity, and auto-promotes wait-listed members when a spot opens. Generic chatbots happily over-book. Glossary: /en/glossary/ #Class-booking-conflict-detection and #Class-capacity-wait-list.

Yes. If a member discloses recent injury during chat, the assistant routes to coach review before booking high-intensity classes. Trainer specialty matching vs member goals (Pilates / strength / mobility / rehab) routes to the right coach. Generic chatbots match by next-available-slot only. Glossary: /en/glossary/ #Injury-medical-flag-handling and #Trainer-specialty-matching.